We are committed to protecting your personal information and providing a safe and transparent booking experience.
This Privacy Policy explains how Sunrise Hotel collects, uses, protects and handles information when you visit our website, search for properties, make a booking or use services provided through this platform.
When you use our website or make a booking, we may collect information that you voluntarily provide to us.
Depending on how you use our services, this may include:
We use information collected through the website primarily to provide and improve our hotel booking services.
When you make a reservation, information necessary to complete and manage the booking may be collected and stored by the booking system.
Where payment processing is handled by a third-party payment provider, payment information may be processed directly by that provider in accordance with its own privacy and security practices.
We do not intend to store sensitive payment credentials such as complete card security information unless specifically required and lawfully permitted for the operation of the service.
Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve the user experience and understand how visitors interact with the website.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We do not sell your personal information.
Information may be shared where necessary to operate the booking service, including with service providers, payment processors, technology providers, properties involved in a reservation, or where required by law.
Any such sharing is intended to be limited to information reasonably necessary for the relevant purpose.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no internet-based service can guarantee absolute security. Users should also take reasonable steps to protect their accounts, devices and login credentials.
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining booking records, resolving disputes and complying with applicable legal or accounting obligations.
Depending on applicable law and your location, you may have rights relating to your personal information, including the right to request access, correction or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the details provided below.
Our website may use third-party services such as payment providers, mapping services, analytics tools, hosting providers or other technology services.
These providers may process information in accordance with their own privacy policies and terms. We recommend reviewing the privacy policies of relevant third-party services when appropriate.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised effective or updated date.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.
